Meet Our Employees

I was full of anxiety when
I joined the company,
but my seniors and
supervisors kindly guided me.

  • Ground Handling Headquarters
    Ramp Group
    Ramp Service Section Team Leader
  • Joined the company in 2017

Work schedule

  • Shift work between 5:00 and 23:00
  • 4 days on, 2 days off (or 1 day off)

Daily schedule

8:00~17:00

08:00
Briefing
08:15
Preparation and general tasks for assigned flights
10:20
A Airline: Marshalling/baggage loading and unloading
11:15
Sorting/loading of departing baggage
12:30
B Airline: Baggage loading and unloading
13:00
Break
14:00
Help with handling of other flights apart from assigned flights, like C Airline flights
15:00
D Airline: Task leader
16:00
E Airline: Baggage loading and unloading/pushback tasks
17:00
Close of business duties

Q. About your current responsibilities

I am in charge of tasks such as marshalling, or guiding arriving aircraft to their parking spots, loading and unloading baggage entrusted by customers onto and off the aircraft, and pushback operations, or pushing aircrafts out to the taxiway for departure, so I am often involved in operating large specialized vehicles. Depending on the weather, I may also be tasked with deicing, or melting snow accumulated on the aircraft wings.

Q. Things that you find rewarding or important

When you hear ground handling tasks, marshalling and pushback operations are probably the first things that come to mind. I find great fulfillment in tasks such as marshalling and pushback operations that put me in the limelight.

Q. Tell us about your experience when you first joined the company.

In my previous job, I was responsible for non-ground handling tasks at another airport and as I had a strong desire to work with aircrafts, I decided to switch to this job. When I joined the crew, I had no experience in ground handling and was full of anxiety, but my superiors and seniors kindly guided me.

Q. Tell us about a memorable episode from your work.

After pushing back departing aircraft to the taxiway, we, the ground crew, wave at the aircraft wishing the passengers a safe journey, saying "Have a nice trip." When I obtained my internal qualification and performed my first pushback, my leg trembled from the excitement of pushing out the aircraft. I still remember how happy I was when passengers waved back at me after I managed to complete the pushback operation and waved at the aircraft.

Message

A message from the employee

Although I had no experience in ground handling when I joined the crew, I have since obtained multiple internal qualifications and am now able to perform aircraft pushback operations, among others. My days are fulfilling as I get to work with aircrafts. Whether you have experience or not, if you have the motivation and energy, consider joining our crew.

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